Travelling is no less than an adventurous festival from the past few decades. Relaxing from the busy schedule has taken up travelling as a mode of de-stressing. People travel for many different purposes like to explore, for work purposes, to spend weekends, to enjoy the places, nationalities, for studies, etc. The tourists move from place to place, nation to nation, country to country, state to state, which is making tourism the fastest growing industry. Now the question is how do these tourism industries reach out to the tourers for different kinds of information?
The best way to answer this question is SMS services. To be determined, these travel agencies employ the bulk SMS service provider. With 98% of open and read rate, it suits best for the travel agencies to deliver information to the customer or tourers.
Bulk SMS is the ruling instrument for the marketing strategy of travel industries. Lets eye down to the listed point, why and how bulk SMS is chief for travel agencies.
1. Information and notification: All the information needed by the travel life is served to the tourer by the help of bulk SMS services. The travel agencies use SMS services to deliver the information to the customer. They send the customers/ traveller the information regarding the booking price, booking modes, places available for family, singles and couples etc.
2. Booking confirmation: The travel agencies cannot personally message single-single customers for information about their booking, codes, payment etc. for this service the SMS provider companies send the sms to the large number of customers about their booking, confirmation, payment etc.
3. Latest Offers or Discount: The travel agencies bring up a lot of discounts, coupons and offers for their regular and normal customers. To update the customer/tourer with the information about latest offer and discounts or deals, the travel agency operates the service of bulk SMS to reach out to every customer for their happy travelling.
4. Feedback: Now when you have offered the foremost deals and offers to the customer or tourers, now is the time for the customer for their services that is to give the feedback or suggestions. Only the user of the services would well explain whether or not the services are up to the mark and satisfying and what changes needs to be made. Bulk sms service is very useful at this point of time for travel agency as it aids in updating the services for better usage for the travellers.
5. Marketing and Promotion: It is very important for the travel agencies to market and reach to the customer. Like any other business they just cannot send single message or cannot personally call to every customer informing about the company/ agency and also about its deals, discounts, offers, etc. Here is where the bulk SMS aids out. The travel agency can directly reach out to the traveller’s screen and mind with yet another click or tap.